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B2B Solution

Dear travel agents,

This space was designed to give you all the information you need to make reservations
and receive commissions, and includes the entire list of benefits in the Star program (Special Travel Agent Rates).

Sofitel offers your clients a host of unique services that make for an unforgettble and revitalizing
experience in any one of our 120 prestigious hotels, located in almost 40 countries.

To thank you for choosing Sofitel, we will provide you with the best service possible.

See you soon at a Sofitel hotel !

    Online: to make a reservation, click here.

    We can easily be reached in over thirty countries with a local call. Our central reservation system provides reliable, complete information, including rates and availability, allowing our trained agents to respond to your questions in real time.

    Our telephone reservation centres can be reached from thirty countries via local numbers. Thanks to our central reservation system our representatives, trained to answer all your questions on Sofitel hotels, have access to complete and reliable information: current prices, sales terms and conditions, availability in real-time, etc, To find the reservation centre closest to your agency.

    To find the reservation centre nearest to your agency, click here.

    No charges or contracts!

    Sofitel pays a commission of 10% of the price of the room to the travel agents, without charges or contract, thanks to a new programme.
    The payment of the commissions is effected by ATACS (Accor Travel Agency Commission System) ** within an average period of 30 days after the departure of the client, in the currency of the agency. ***

    Tracking of the payment of commissions at WWW.TACSNET.COM
    ** For hotels belonging to ATACS
    *** In USD as default

    The Special Travel Agent Rates program, known as STAR, offers you exclusive rates when you stay at any of our hotels worldwide.

    This offer cannot be applied to any other promotional offer, and is not valid for reservations already confirmed at different rates.

    This offer is available exclusively to travel agents for their leisure trips.

    Limited to a maximum of two rooms per client, reservations subject to availability at this particular rate.

    Agents must provide the IATA code, the agency TIDS code and a credit card in order to make a reservation.

    Payment by credit card or cash (vouchers are not accepted) must be made at the hotel.

    All agents must present an official professional card upon arrival at the hotel.

    All reservations must be made in advance through TravelPros or GDS.

    SRS Identification code: TR1-TVL-TR3.

    What kind of rates does Sofitel offer?
    To respond effectively to the diverse needs of all your customers, Sofitel provides various rate categories, all subject to availability:

    * only through participating hotels

    Which GDS system is the Sofitel chain linked to?
    Sofitel uses Sabre, Apollo/Galileo, Worldspan and Amadeus.

    What is Sofitel's GDS chain code?
    In the GDS list, the GDS code for the Sofitel brand is SB.
    However, the generic code for all the hotels in the Accor group (Novotel, Pullman, Sofitel, Mercure, Ibis, etc.) is RT.

    How can I use GDS to access information on the Sofitel chain?
    To benefit from a wide range of information—marketing, events, programs, hotel descriptions and more—use the following codes:
    Sabre: HODRT
    Apollo/Galileo: HODRT
    Worldspan: G/HTL/RTQ
    Amadeus: GGHTLRTSOF

    Does the Sofitel chain use "seamless" connectivity for each GDS?
    With "seamless" connectivity to Sabre, Worldspan, Galiléo and Amadeus, Sofitel offers travel agents real-time access to Accor's database, where they can view up-to-the-minute rates, room availabilities and general sales conditions by hotel.

    I booked through GDS more than 24 hours ago and there's still no response. What do I do?
    For all assistance, please contact our reservation center.

    Can I book an online reservation at a negotiated rate for a company that's already in a contract with Sofitel or the Accor Group?
    These reservations can be booked directly on TravelPros upon completed registration.
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Sofitel is the only french luxury hotel brand with a presence on five continents. Whether situated in the heart of a major city or nestled away in a country landscape, each Sofitel offers a genuine experience of the French “ art de vivre”.
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* Prices start from. Offer subject to the hotel's conditions and availability. See the sales conditions for the rate. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.

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