Use points

Can I redeem my Rewards points to pay for future events or meetings as part of the ALL Meeting Planner offer?

You can use your Rewards points directly at the hotel to pay for the ALL Meeting Planner offer, subject to the following terms and conditions:

  • The hotel must have enrolled in the ALL - Accor Live Limitless programme and must have subscribed to the ALL Meeting Planner offer
  • Use of this payment method must be stated when booking your business event or meeting
  • The Rewards points due must be paid directly to the hotel on the day of the event or, if the cardholder is not attending the event, via a telephone conversation with the latter
  • The amount settled using Rewards points must not exceed 15% of the total invoice amount excluding taxes and the maximum amount that can be paid for in Rewards points is EUR 1,500 (or the equivalent amount in local currency).

We would encourage you to take a look at the following link to ensure every transaction goes as smoothly as possible: «How do I use my Rewards points whilst at the hotel to pay for my stay?».

To obtain more information about the ALL Meeting Planner offer, click here.

n.b. Status points and Rewards points can be earned when you organise a business event or meeting at a Raffles, Fairmont, Sofitel, MGallery, Pullman, Swissôtel, Mercure, Grand Mercure, Novotel or ibis Styles hotel and at certain ibis hotels. The other Accor brands that do not feature in this list have not enrolled in the ALL Meeting Planner offer and do not allow members to take advantage of the benefits related to this offer. Hotels operated under the Raffles, Fairmont and Swissôtel brands in Northern and Central America have not enrolled in this offer either.